Operator and contact
Aura Elite Travel is operated by Ishraqat Alnokhba PORTAL, UAE. Contact [email protected] or +971 54 150 2213.
Information you provide
When you contact us through WhatsApp, email or a website form, we may receive your name, contact details, messages, preferences and information you choose to share about your request. Please share only information necessary for the assistance you need.
How information is used
Information is used to respond to enquiries, understand requests, provide travel access and concierge or executive support, administer applicable VIP access and handle service communications. Processing is subject to applicable law and, where required, your consent.
External services and partners
Aura Elite uses external services and platforms when needed, including website hosting, WhatsApp, AI-assisted tools and relevant service providers. Information necessary to handle your request may be processed through these services. Their own privacy policies apply to their platforms. Processing may occur outside the UAE, subject to applicable requirements.
For some travel services, final booking and payment take place directly with an external partner. Review that partner’s privacy policy and terms before sharing information or completing a transaction.
Website technologies
Hosting and third-party platforms may process technical information and use cookies or similar technologies. Available browser and platform controls can help you manage these technologies.
Retention and your requests
Information should be retained only as long as needed for the request, service administration or applicable legal obligations. Contact [email protected] to request information about your data, correction, deletion, restriction of processing or withdrawal of consent, subject to applicable legal requirements and exceptions.
Updates
This policy may be updated as services or practices change. The version displayed on this page is the current website policy.